Return Items via Mail - ReturnMyBooks Service
What We’re Doing
As our college’s students complete the Spring 2020 semester remotely and transition into summer break, a system allowing our students, faculty, and staff to return books to our library was needed. Mail via USPS was preferred for convenience for all borrowers. We wanted this to be at no cost to the patrons, both because of equity concerns and because a no-cost solution allows a much greater chance of receiving the largest number of items back in a timely manner.
The two main parts of this "ReturnMyBooks" system are: 1) an electronic form (using the JotForm service) for patrons to request a pre-paid mailing label, and 2) an internet postage service called Endicia, which allows us to generate pre-paid USPS return labels and send them electronically to our patrons.
How We’re Doing It