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Buswell Delivery Service

This guide explains how our library provided remote service and library-owned materials to our campus students, staff, and faculty when the library was closed due to the COVID-19 pandemic. If you have questions, please email

Processing Items to be Scanned

What We’re Doing

Wheaton College students, staff, and faculty may request scans of Wheaton print materials to be sent to their email as a PDF. This includes chapters of books that are part of Wheaton’s collection as well as articles from print journals or selections from reference books. This service enables students and faculty members to receive the information needed for their academic needs in an efficient manner that requires no in-person visits.

How We’re Doing It

  1. Students, staff, and faculty members fill out the online form and submit their scanning request.
  2. Requests are exported daily from the form submissions and processed by remote staff to Excel.
  3. A mail merge of Excel data with a request-slip template is used to generate and print one request/retrieval slip per request.
  4. Once request slips are printed, staff retrieve the requested items. (Faculty requests for courses are prioritized.)
  5. Staff scan books or journals as detailed in the retrieval request slips and save them as pdfs by request ID number, eg.12345.pdf
    1. Include the retrieval slip as the cover (first) sheet.
    2. Include the copyright statement as the next sheet.
  6. Staff then send an email to each patron with their pdf scan(s) attached. Emails are sent from a library email account set up for Buswell Delivery.
  7. Staff update the Excel file to ensure documentation of scans sent (and requests that could not be fulfilled).