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Buswell Delivery Service

This guide explains how our library provided remote service and library-owned materials to our campus students, staff, and faculty when the library was closed due to the COVID-19 pandemic. If you have questions, please email

Introduction to the Buswell Delivery Service

In response to the Covid-19 pandemic, our bustling college campus was closed, most students left for home, classes became virtual, and most staff were encouraged to work remotely. Faculty are utilizing a variety of tools, including Schoology, to provide remote instruction, and the library has expanded its offering of electronic resources and virtual research help.

Buswell Library closed and discontinued interlibrary loan service for both lending and borrowing, but devised a way to provide our Wheaton-owned physical materials to our own students, staff, and faculty. A skeletal crew of 2 staff onsite, with the help of one full-time-equivalent student staff, retrieve and process materials for contact-free delivery. Our “Buswell Library Delivery Service” has worked smoothly and been well-received and utilized since March, 2020.

We also implemented a "Return My Books" service so that students, staff, and faculty could mail library items back to Buswell using pre-paid postage labels, with the library paying for the return using the USPS Library Mail rate.

Background about Wheaton College

Wheaton College ( is a residential liberal arts college in Illinois offering more than 40 undergraduate and 18 graduate degrees in various fields of study. Buswell Library serves approximately 2,400 undergraduates, 500 graduate students, and 350 faculty in support of a wide curriculum. Buswell has an extensive print collection and provides access to a wealth of electronic resources as well as a robust Special Collections and several archives.

If you have questions, please email  We will reply and also post the questions and answers in the FAQ tab.